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Multibanco for Shopify merchants targeting Portugal

Increase Portugal checkout conversion with Multibanco

Multibanco offers a secure and reliable payment method for merchants targeting consumers in Portugal, enhancing trust with payment assurance.

Built for stronger local trust and smoother checkout in Portugal.

As a bank transfer method, Multibanco requires a redirect for authentication, fitting well in markets where security and assurance are prioritized. It supports full, multiple, and partial refunds.

PortugalBank TransferPayment Assurance
Multibanco payment method guide for Shopify merchants targeting PT

Trusted Portugal Payment Method

Portugal focusLocal favouriteHigh conversion in Portugal

Official Shopify App Store listing

Install Multibanco for your Shopify store

Open the official Shopify App Store listing, review the details, and install in a few clicks.

Fast setup. Secure install. Opens in a new tab.

Payment Method Details

Market Fit

Primary marketPortugal
Consumer currencyEUR
Merchant availabilityGlobal

Capabilities

Refund supportSupports full, multiple, and partial refunds.
Recurring supportNot supported
Settlement currencyEUR

Portugal focus

Strong local relevance for merchants targeting Portugal.

Payment assurance

Includes payment assurance to help protect merchants at checkout.

Redirect authentication

Uses a redirect flow to complete the customer payment step.

Bank Transfer positioning

Bank Transfer with strong domestic checkout fit for Portugal.

PCI-aware payment infrastructure
Secure bank authentication
No unnecessary card-detail exposure

Conversion insight

Why Multibanco can improve local checkout performance

A local payment method can remove hesitation at the final payment step. For merchants selling into Portugal, the gain is usually less about adding another button and more about matching buyer expectation, pricing context, and local checkout trust.

Market fit

Portugal

Designed for local checkout familiarity in Portugal.

Currency readiness

EUR

Supports local pricing expectations and payment operations.

Checkout confidence

High

Built to reduce friction and improve payment trust at the final step.

Payment stack strategy

Local + global balance

The strongest setup usually combines a trusted local method with broader international coverage. For Portugal, that often means leading with Multibanco while keeping cards and PayPal available for wider buyer preference coverage.

MultibancoIdealSofort

Get started today

Ready to add Multibanco to your Shopify checkout?

Install Multibanco on Shopify

Fast setup. Secure install. Opens in a new tab.

What Multibanco is

Multibanco is a popular bank transfer payment method in Portugal.

Multibanco allows consumers to pay for online purchases through a secure bank transfer process. It is widely recognized and trusted in Portugal.

The method involves a redirect authentication, ensuring that transactions are processed securely and efficiently.

Trusted in Portugal

Widely used and trusted by Portuguese consumers for online transactions.

Global Merchant Access

Available for integration by merchants worldwide, targeting the Portuguese market.

Secure Transactions

Offers payment assurance, reducing the risk of fraud and chargebacks.

Why Multibanco matters

Understanding the benefits of Multibanco can help merchants effectively target the Portuguese market.

Localized Payment Option

Catering to local payment preferences increases conversion rates.

Secure Transactions

Provides a secure payment method with payment assurance, reducing fraud risk.

Refund Flexibility

Supports full, multiple, and partial refunds, offering flexibility to merchants.

Market Reach

Allows global merchants to tap into the Portuguese consumer base effectively.

How Multibanco works

Multibanco involves a redirect authentication flow for secure payments.

1

Customer selects the method

The customer chooses Multibanco as the payment method at checkout.

2

Redirect to Multibanco

The customer is redirected to the Multibanco interface to complete the payment.

3

Payment Confirmation

The customer completes the payment through their bank, confirming the transaction.

4

Merchant receives confirmation

The merchant receives a confirmation of the payment, ensuring the order can be processed.

When to use Multibanco

Multibanco is best suited for merchants targeting the Portuguese market.

Ideal scenarios

  • Retail
  • Travel
  • Skill Games

Not ideal

  • Merchants needing recurring or subscription-based billing
  • Checkouts requiring a one-click saved-payment-method flow
  • High-risk sectors where chargeback exposure is a primary concern

Merchant considerations

Merchants should consider the following before enabling Multibanco.

Market Focus

Primarily serves the Portuguese market.

No Recurring Payments

Does not support recurring payment models.

Chargeback Risk

There is a risk of chargebacks, which merchants need to manage.

Industry Restrictions

Not allowed for gambling, pharma prescription, adult, and cryptocurrency industries.

Refund Capabilities

Supports full, multiple, and partial refunds, providing flexibility in customer service.

Compare Multibanco with common alternatives

Multibanco is the best choice when local checkout fit in Portugal matters more than generic international coverage.

MethodBest for
MultibancoBest choice
Portugal local sales
Ideal
Ideal coverage
Sofort
Sofort coverage

Integration pathway

Enable via your processor

Add the method through your payment service provider or processor configuration.

Connect it to Shopify checkout

Configure the Shopify-compatible payment flow so customers can see the method at checkout.

Optimise with CartDNA

Use CartDNA to prioritise local relevance, compare payment fit, and improve checkout performance.

Popular questions

Frequently asked questions about Multibanco for Shopify

What is Multibanco on Shopify?
Multibanco is a bank transfer payment method available on Shopify, primarily used in Portugal.
Who should offer Multibanco?
Merchants targeting Portuguese consumers should consider offering Multibanco.
Does Multibanco support recurring payments?
No, Multibanco does not support recurring payments.
Does Multibanco support one-click checkout?
No, Multibanco does not support one-click checkout.
What should merchants review before enabling Multibanco?
Merchants should review market focus, industry restrictions, and refund capabilities before enabling Multibanco.

Increase Portugal conversions with Multibanco

Enable local payments and reduce checkout drop-off.

Integrating Multibanco allows merchants to cater to the Portuguese market with a trusted payment method. CartDNA helps streamline the integration process, ensuring secure and efficient transactions. Start optimising in minutes with your existing Shopify setup.