Privacy Policy
This Privacy Policy explains how CartDNA collects, uses, and protects personal information when you use the CartDNA website and related services.
CartDNA is committed to protecting user privacy and ensuring that personal data is handled responsibly.
Clear privacy information for merchants, partners, and users
Table of Contents
1. Who Operates CartDNA
CartDNA is operated by Nabeyond Ltd, a company registered in England and Wales.
Company name: Nabeyond Ltd
Company number: 13300129
Registered jurisdiction: England and Wales
Website: https://www.cartdna.com
Throughout this Privacy Policy, references to "CartDNA", "we", "our", or "us" refer to Nabeyond Ltd.
2. Information We May Collect
CartDNA may collect different types of information when users interact with the website.
Personal Information
This may include:
- Name
- Email address
- Company or business name
- Shopify store URL
- Information submitted through contact forms
Technical Information
When users visit the website, certain technical data may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website information
This information helps improve website functionality and performance.
3. How We Use Collected Information
CartDNA may use collected information for the following purposes:
- Responding to enquiries or support requests
- Improving website functionality
- Analysing website usage and performance
- Communicating relevant updates or service information
- Maintaining security and preventing misuse of the website
Important Notice
Personal information is not sold to third parties.
5. Third-Party Services and Integrations
CartDNA may use third-party services that support website operations and analytics.
Examples may include:
- Website analytics providers
- Hosting providers
- Ecommerce platform integrations
- Developer tools
These services may collect information according to their own privacy policies.
CartDNA is not responsible for the privacy practices of third-party services. Users should review the terms of those providers separately.
6. How Long Information Is Retained
Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy.
Data may be retained to:
- Respond to enquiries
- Maintain service records
- Comply with legal obligations
Once information is no longer required, it is securely deleted or anonymised where possible.
7. Your Data Protection Rights
Under applicable data protection laws, users may have the right to:
- Request access to personal data
- Request correction of inaccurate information
- Request deletion of personal data
- Object to certain data processing activities
- Request restriction of processing
Requests relating to personal data can be submitted through the CartDNA contact page.
8. Security of Personal Information
CartDNA takes reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, or disclosure.
These measures may include:
- Secure hosting infrastructure
- Controlled access to data
- Monitoring for security threats
However, no online system can guarantee complete security.
9. International Data Transfers
If personal data is transferred outside the United Kingdom or European Economic Area, appropriate safeguards will be used to ensure that personal data remains protected.
10. Updates to This Privacy Policy
CartDNA may update this Privacy Policy from time to time.
Any updates will be published on this page along with the updated revision date.
Users are encouraged to review this page periodically.
11. Privacy Enquiries
If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact:
Related legal pages
Clear privacy information supports trust
Transparent data handling
Policies written to help users understand how data is used and protected.
Merchant-focused clarity
Legal information should be easy to understand before merchants engage further.
Accessible legal information
Users should be able to find the right policy fast.
Need clarification about privacy or data handling?
Contact CartDNA if you have questions about this Privacy Policy or would like to make a data-related request.