Nabeyond ltd t/a CartDNA is a CartDNA is a Shopify Payment App Development Partner
Get fast support for your Shopify payments, checkout, and gateway questions. Choose the channel that works best for you.
Get the fastest response from our team. Perfect for urgent Shopify payment or checkout issues.
Best for detailed technical discussions about gateway integrations and custom development.
For detailed enquiries, use the form below. We typically respond within one business day.
support@cartdna.comUse this form for detailed Shopify payment, gateway, checkout, or compliance enquiries. For faster support, use WhatsApp or Telegram.
Nabeyond Ltd, T/A CartDNA.com 7, Rpyal Crescent, London, IG2 7JY United Kingdom
Monday - Friday
9:00 AM - 6:00 PM GMT
WhatsApp offers fastest response outside business hours.
WhatsApp: Within minutes
Telegram: Within 1 hour
Email: Within 1 business day
Urgent issues receive priority.
WhatsApp is the fastest channel. Our team typically responds within minutes during business hours. For technical discussions, Telegram works best.
Yes. If your Shopify payments or checkout are down, contact us immediately via WhatsApp. We prioritise urgent payment and checkout issues that affect revenue.
Absolutely. Mention your preferred time in the contact form or send us a message on WhatsApp or Telegram. We'll arrange a convenient time to discuss your Shopify store requirements.
We support all major payment gateways including Shopify Payments, Stripe, PayPal, Adyen, and regional providers like iDEAL, Bancontact, BLIK, Klarna, and more. Contact us to discuss your specific gateway requirements.
Yes. All CartDNA merchants receive ongoing technical support via WhatsApp, Telegram, and email. We monitor your integration and help resolve any issues quickly.
