CartDNA is a Shopify Payment App Development Partner

CartDNA Logo
updateAppSettingsPage.hero.eyebrow

Update CartDNA App Settings and API Keys

Sometimes you need to change your CartDNA app's configuration after it's installed—for example, to update API keys, switch from test to live mode, or correct an account value. This guide explains how to do so safely without reinstalling the app.

updateAppSettingsPage.hero.primaryCtaupdateAppSettingsPage.hero.secondaryCta

updateAppSettingsPage.hero.trustNote

Quick Answer

updateAppSettingsPage.quickAnswer.body

  • updateAppSettingsPage.quickAnswer.bullets.0
  • updateAppSettingsPage.quickAnswer.bullets.1
  • updateAppSettingsPage.quickAnswer.bullets.2
  • updateAppSettingsPage.quickAnswer.bullets.3
  • updateAppSettingsPage.quickAnswer.bullets.4

updateAppSettingsPage.quickAnswer.importantNote

What You Can and Cannot Change

updateAppSettingsPage.limitation.body

updateAppSettingsPage.limitation.canDo.title

  • updateAppSettingsPage.limitation.canDo.items.0
  • updateAppSettingsPage.limitation.canDo.items.1
  • updateAppSettingsPage.limitation.canDo.items.2
  • updateAppSettingsPage.limitation.canDo.items.3

updateAppSettingsPage.limitation.cannotDo.title

  • updateAppSettingsPage.limitation.cannotDo.items.0
  • updateAppSettingsPage.limitation.cannotDo.items.1
  • updateAppSettingsPage.limitation.cannotDo.items.2

updateAppSettingsPage.limitation.infoBox

Why You Might Need to Update Settings

updateAppSettingsPage.whyUpdate.body

updateAppSettingsPage.whyUpdate.cards.0.title

updateAppSettingsPage.whyUpdate.cards.0.description

updateAppSettingsPage.whyUpdate.cards.1.title

updateAppSettingsPage.whyUpdate.cards.1.description

updateAppSettingsPage.whyUpdate.cards.2.title

updateAppSettingsPage.whyUpdate.cards.2.description

updateAppSettingsPage.whyUpdate.cards.3.title

updateAppSettingsPage.whyUpdate.cards.3.description

updateAppSettingsPage.stepByStep.title

updateAppSettingsPage.stepByStep.body

updateAppSettingsPage.stepByStep.method1.title

  1. 1updateAppSettingsPage.stepByStep.method1.steps.0
  2. 2updateAppSettingsPage.stepByStep.method1.steps.1
  3. 3updateAppSettingsPage.stepByStep.method1.steps.2
  4. 4updateAppSettingsPage.stepByStep.method1.steps.3
  5. 5updateAppSettingsPage.stepByStep.method1.steps.4
  6. 6updateAppSettingsPage.stepByStep.method1.steps.5
  7. 7updateAppSettingsPage.stepByStep.method1.steps.6
  8. 8updateAppSettingsPage.stepByStep.method1.steps.7
  9. 9updateAppSettingsPage.stepByStep.method1.steps.8

updateAppSettingsPage.stepByStep.method2.title

  1. 1updateAppSettingsPage.stepByStep.method2.steps.0
  2. 2updateAppSettingsPage.stepByStep.method2.steps.1
  3. 3updateAppSettingsPage.stepByStep.method2.steps.2
  4. 4updateAppSettingsPage.stepByStep.method2.steps.3
  5. 5updateAppSettingsPage.stepByStep.method2.steps.4
  6. 6updateAppSettingsPage.stepByStep.method2.steps.5
  7. 7updateAppSettingsPage.stepByStep.method2.steps.6
  8. 8updateAppSettingsPage.stepByStep.method2.steps.7

Support note: updateAppSettingsPage.stepByStep.supportNote

Best Practices for Updating Settings

updateAppSettingsPage.bestPractice.body

  • updateAppSettingsPage.bestPractice.checklist.0
  • updateAppSettingsPage.bestPractice.checklist.1
  • updateAppSettingsPage.bestPractice.checklist.2
  • updateAppSettingsPage.bestPractice.checklist.3
  • updateAppSettingsPage.bestPractice.checklist.4
  • updateAppSettingsPage.bestPractice.checklist.5
  • updateAppSettingsPage.bestPractice.checklist.6
  • updateAppSettingsPage.bestPractice.checklist.7

Switching from Test to Live: Important Considerations

updateAppSettingsPage.testVsLive.body

updateAppSettingsPage.testVsLive.before.title

  • updateAppSettingsPage.testVsLive.before.items.0
  • updateAppSettingsPage.testVsLive.before.items.1
  • updateAppSettingsPage.testVsLive.before.items.2
  • updateAppSettingsPage.testVsLive.before.items.3
  • updateAppSettingsPage.testVsLive.before.items.4

updateAppSettingsPage.testVsLive.after.title

  • updateAppSettingsPage.testVsLive.after.items.0
  • updateAppSettingsPage.testVsLive.after.items.1
  • updateAppSettingsPage.testVsLive.after.items.2
  • updateAppSettingsPage.testVsLive.after.items.3
  • updateAppSettingsPage.testVsLive.after.items.4

Related Guides

updateAppSettingsPage.internalLinks.body

updateAppSettingsPage.internalLinks.links.0.titleupdateAppSettingsPage.internalLinks.links.1.titleupdateAppSettingsPage.internalLinks.links.2.titleupdateAppSettingsPage.internalLinks.links.3.titleupdateAppSettingsPage.internalLinks.links.4.titleupdateAppSettingsPage.internalLinks.links.5.title

Frequently Asked Questions

updateAppSettingsPage.faq.items.0.question▼
updateAppSettingsPage.faq.items.0.answer
Will updating the keys disrupt my shop?▼
If you save correct credentials, the transition should be immediate. If the new credentials are incorrect, checkout may fail temporarily—which is why we recommend testing the connection right away.
Can I switch from one processor to another?▼
No. A CartDNA app cannot switch from one processor to another processor. Each processor has different APIs and connection architecture. A new app and a new agreement are required.
Can I switch from test keys to live keys?▼
Yes. This is a normal update. Review your settings carefully, then test the connection and checkout flow before relying on live payments.
What should I do if the new keys do not work?▼
Check whether the keys are complete, correct, and tied to the right account. Review related configuration values. If the issue continues, contact CartDNA support and use the troubleshooting resources.

Need Help Updating Your CartDNA Connection?

If you need to edit keys, fix configuration errors, or connect a different account within the same processor, CartDNA support can help you do it safely. Take action before a setup issue affects checkout performance or customer trust.

Contact CartDNA SupportView Troubleshooting Guide