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Zalopay for Shopify merchants targeting Vietnam

Increase Vietnam checkout conversion with Zalopay

Zalopay provides a seamless payment experience for Vietnamese consumers, enhancing your store's appeal in this market.

Built for stronger local trust and smoother checkout in Vietnam.

As a digital wallet, Zalopay is tailored for the Vietnamese market, offering features like recurring payments and refund support. It is ideal for merchants looking to expand their reach in Vietnam.

VietnamDigital WalletRecurring Payments
Zalopay payment method guide for Shopify merchants targeting VN

Trusted Vietnam Payment Method

Vietnam focusLocal favouriteHigh conversion in Vietnam

Payment Method Details

Market Fit

Primary marketVietnam
Consumer currencyVND
Merchant availabilityVietnam

Capabilities

Refund supportSupports full and partial refunds.
Recurring supportSupported
Settlement currencyVND

Vietnam focus

Strong local relevance for merchants targeting Vietnam.

Standard coverage

Standard payment coverage without an additional assurance layer.

Secure authentication

Uses a secure flow to complete the customer payment step.

Digital Wallet positioning

Digital Wallet with strong domestic checkout fit for Vietnam.

PCI-aware payment infrastructure
Secure bank authentication
No unnecessary card-detail exposure

Conversion insight

Why Zalopay can improve local checkout performance

A local payment method can remove hesitation at the final payment step. For merchants selling into Vietnam, the gain is usually less about adding another button and more about matching buyer expectation, pricing context, and local checkout trust.

Market fit

Vietnam

Designed for local checkout familiarity in Vietnam.

Currency readiness

VND

Supports local pricing expectations and payment operations.

Checkout confidence

Standard

Built to reduce friction and improve payment trust at the final step.

Payment stack strategy

Local + global balance

The strongest setup usually combines a trusted local method with broader international coverage. For Vietnam, that often means leading with Zalopay while keeping cards and PayPal available for wider buyer preference coverage.

ZalopayMomoViettelpay

What Zalopay is

Zalopay is a digital wallet designed for the Vietnamese market.

Zalopay offers a convenient payment solution for consumers in Vietnam, allowing them to make purchases easily through their digital wallet.

This payment method supports recurring payments, making it suitable for subscription-based businesses.

Market Focus

Specifically designed for the Vietnamese consumer market.

Recurring Payments

Supports subscriptions and recurring transactions.

Refund Flexibility

Allows both full and partial refunds for customer satisfaction.

Why Zalopay matters

Zalopay is crucial for merchants aiming to capture the Vietnamese market.

Local Preference

Preferred by Vietnamese consumers for its ease of use.

Subscription Support

Ideal for businesses offering recurring services.

Refund Options

Enhances customer service with refund capabilities.

Market Expansion

Facilitates entry into the Vietnamese e-commerce sector.

How Zalopay works

Zalopay offers a straightforward payment flow for customers.

1

Customer selects the method

During checkout, the customer chooses Zalopay as their payment option.

2

Customer authenticates payment

The customer logs into their Zalopay account to approve the transaction.

3

Payment is processed

Zalopay processes the payment and deducts the amount from the customer's wallet.

4

Merchant receives confirmation

The merchant receives a payment confirmation, completing the transaction.

When to use Zalopay

Zalopay is best suited for merchants targeting the Vietnamese market.

Ideal scenarios

  • Vietnamese market
  • Subscription services
  • Digital goods

Not ideal

  • Checkouts requiring a one-click saved-payment-method flow

Merchant considerations

Consider these factors when integrating Zalopay.

Market Limitation

Zalopay is primarily used in Vietnam.

No One-Click

Does not support one-click checkout, requiring customer authentication each time.

Integration Requirements

Ensure compatibility with your current Shopify setup.

Customer Education

May require educating customers unfamiliar with digital wallets.

Refund Process

Understand the refund process to manage customer expectations effectively.

Compare Zalopay with common alternatives

Zalopay is the best choice when local checkout fit in Vietnam matters more than generic international coverage.

MethodBest for
ZalopayBest choice
Vietnam local sales
Momo
Momo coverage
Viettelpay
Viettelpay coverage

Integration pathway

Enable via your processor

Add the method through your payment service provider or processor configuration.

Connect it to Shopify checkout

Configure the Shopify-compatible payment flow so customers can see the method at checkout.

Optimise with CartDNA

Use CartDNA to prioritise local relevance, compare payment fit, and improve checkout performance.

Popular questions

Frequently asked questions about Zalopay for Shopify

What is Zalopay on Shopify?
Zalopay is a digital wallet payment method available for Shopify merchants targeting the Vietnamese market.
Who should offer Zalopay?
Merchants targeting consumers in Vietnam, especially those offering subscription services, should consider offering Zalopay.
Does Zalopay support recurring payments?
Yes, Zalopay supports recurring payments.
Does Zalopay support one-click checkout?
No, Zalopay does not support one-click checkout.
What should merchants review before enabling Zalopay?
Merchants should review their target market, integration compatibility, and customer service readiness for handling refunds.

Increase Vietnam conversions with Zalopay

Enable local payments and reduce checkout drop-off.

Integrating Zalopay can enhance your store's appeal in Vietnam, offering a preferred payment method for local consumers. CartDNA helps streamline this integration, ensuring a seamless setup and operation. Start optimising in minutes with your existing Shopify setup.