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Promptpay for Shopify merchants targeting Thailand

Increase Thailand checkout conversion with Promptpay

Promptpay offers a reliable bank transfer solution for merchants in Thailand, facilitating secure transactions for local consumers.

Built for stronger local trust and smoother checkout in Thailand.

As a bank transfer method, Promptpay is tailored for the Thai market, ensuring seamless integration for local transactions. It supports full and partial refunds, providing flexibility for merchants.

ThailandBank TransferSecure local transactions
Promptpay payment method guide for Shopify merchants targeting TH

Trusted Thailand Payment Method

Thailand focusLocal favouriteHigh conversion in Thailand

Official Shopify App Store listing

Install Promptpay for your Shopify store

Open the official Shopify App Store listing, review the details, and install in a few clicks.

Fast setup. Secure install. Opens in a new tab.

Payment Method Details

Market Fit

Primary marketThailand
Consumer currencyTHB
Merchant availabilityThailand

Capabilities

Refund supportSupports full and partial refunds.
Recurring supportNot supported
Settlement currencyUSD

Thailand focus

Strong local relevance for merchants targeting Thailand.

Standard coverage

Standard payment coverage without an additional assurance layer.

Secure authentication

Uses a secure flow to complete the customer payment step.

Bank Transfer positioning

Bank Transfer with strong domestic checkout fit for Thailand.

PCI-aware payment infrastructure
Secure bank authentication
No unnecessary card-detail exposure

Conversion insight

Why Promptpay can improve local checkout performance

A local payment method can remove hesitation at the final payment step. For merchants selling into Thailand, the gain is usually less about adding another button and more about matching buyer expectation, pricing context, and local checkout trust.

Market fit

Thailand

Designed for local checkout familiarity in Thailand.

Currency readiness

THB

Supports local pricing expectations and payment operations.

Checkout confidence

Standard

Built to reduce friction and improve payment trust at the final step.

Payment stack strategy

Local + global balance

The strongest setup usually combines a trusted local method with broader international coverage. For Thailand, that often means leading with Promptpay while keeping cards and PayPal available for wider buyer preference coverage.

PromptpayBank Transfer ThailandLocal Payment Thailand

Get started today

Ready to add Promptpay to your Shopify checkout?

Install Promptpay on Shopify

Fast setup. Secure install. Opens in a new tab.

What Promptpay is

Promptpay is a popular bank transfer payment method in Thailand.

Promptpay allows consumers in Thailand to make payments directly from their bank accounts, offering a familiar and trusted payment method.

This payment method is particularly beneficial for merchants targeting the Thai market, as it aligns with local consumer preferences.

Local Market Focus

Specifically designed for the Thai consumer market.

Bank Transfer Reliability

Offers secure transactions directly from bank accounts.

Flexible Refunds

Supports both full and partial refunds to accommodate customer needs.

Why Promptpay matters

Promptpay is crucial for merchants targeting the Thai market due to its local popularity and secure transaction process.

Trusted by Thai Consumers

Widely used and trusted by consumers in Thailand.

Secure Transactions

Provides a secure way to transfer funds directly from bank accounts.

Refund Flexibility

Allows merchants to offer full or partial refunds, enhancing customer service.

Market Alignment

Aligns with local payment preferences, increasing conversion rates.

How Promptpay works

Promptpay facilitates payments through a straightforward bank transfer process.

1

Customer selects the method

The customer chooses Promptpay as their payment method at checkout.

2

Customer initiates transfer

The customer initiates a bank transfer using their Promptpay account details.

3

Payment processing

The payment is processed through the bank's secure network.

4

Merchant receives confirmation

The merchant receives payment confirmation and processes the order.

When to use Promptpay

Promptpay is ideal for merchants focusing on the Thai market.

Ideal scenarios

  • Local Thai businesses
  • Merchants seeking secure bank transfers
  • Businesses offering refunds

Not ideal

  • Merchants needing recurring or subscription-based billing
  • Checkouts requiring a one-click saved-payment-method flow

Merchant considerations

Merchants should consider several factors before enabling Promptpay.

Market Limitation

Only available for transactions within Thailand.

No Recurring Payments

Does not support automated recurring billing.

Manual Checkout Process

Lacks one-click checkout, requiring more steps for customers.

Integration Requirements

Ensure compatibility with existing systems.

Refund Management

Consider the impact of managing full and partial refunds.

Compare Promptpay with common alternatives

Promptpay is the best choice when local checkout fit in Thailand matters more than generic international coverage.

MethodBest for
PromptpayBest choice
Thailand local sales
Bank Transfer Thailand
Bank Transfer Thailand coverage
Local Payment Thailand
Local Payment Thailand coverage

Integration pathway

Enable via your processor

Add the method through your payment service provider or processor configuration.

Connect it to Shopify checkout

Configure the Shopify-compatible payment flow so customers can see the method at checkout.

Optimise with CartDNA

Use CartDNA to prioritise local relevance, compare payment fit, and improve checkout performance.

Popular questions

Frequently asked questions about Promptpay for Shopify

What is Promptpay on Shopify?
Promptpay is a bank transfer payment method available for Shopify merchants in Thailand.
Who should offer Promptpay?
Merchants targeting the Thai market who want to provide a trusted local payment option.
Does Promptpay support recurring payments?
No, Promptpay does not support recurring payments.
Does Promptpay support one-click checkout?
No, Promptpay does not support one-click checkout.
What should merchants review before enabling Promptpay?
Merchants should ensure they can handle manual payment processes and manage refunds efficiently.

Increase Thailand conversions with Promptpay

Enable local payments and reduce checkout drop-off.

Integrating Promptpay into your Shopify store can enhance your payment offerings for the Thai market. With CartDNA, you can seamlessly manage and optimize your payment methods to increase conversions and customer satisfaction. Start optimising in minutes with your existing Shopify setup.